Shipping & Delivery
All orders will be processed within 1 to 2 business days.
For customers who purchase services from our digital shop (e.g Botox, Mesotherapy treatments, etc), there will be no shipping fee as the services will be redeemed at the CLINIC. The shipping charge is only applicable on physical products.
Tax and Duties
For purchases on physical products, import duties tax is not included in shipping charges. Import duties or customs tax is based on your local country’s importation regulations. The CLINIC is not responsible for import duties or customs tax on international shipments. Customs policies vary widely from country to country; therefore, we cannot predict what they will be. Please contact your local customs office for further information.
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Hong Kong
| Courier | Shipping Cost | Delivery Times | |
| All Orders | In-store pick up | Free | 1 Business Day |
| Orders over HK$1,000 | SF Express | Free | 2 - 4 Business Days |
| Orders under HK$1,000 | SF Express | HK$50 Flat Rate | 2 - 4 Business Days |
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Asia
*Asia includes China, Japan, South Korea, Mongolia, Taiwan, Macau, Cambodia, Brunei, East Timor, Indonesia, Laos, Malaysia, Myanmar, Philippines, Singapore, Thailand, Vietnam, India.
| Courier | Shipping Cost | Delivery Times | |
| Orders over HK$1,000 |
SF Express or UPS (or other courier services) |
Free | 3 - 7 Business Days |
| Orders under HK$1,000 | SF Express or UPS (or other courier services) |
HK$120 Flat Rate | 3 - 7 Business Days |
| Express Delivery | UPS Express 2 Days Delivery | HK$400 | 2 - 4 Business Days |
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Rest of the World
| Courier | Shipping Cost | Delivery Times | |
| Orders over HK$3,000 |
UPS (or other courier services) |
Free | 7 - 9 Business Days |
| Orders under HK$3,000 | SF Express, UPS (or other courier services) |
HK$120 Flat Rate | 7 - 9 Business Days |
| Express International Shipping | SF Express, UPS (or other courier services) |
HK$400 | 2 - 5 Business Days |
Please read carefully on the terms and conditions before you purchase.