Shipping & Delivery

All orders will be processed within 1 to 2 business days.
For customers who purchase services from our digital shop (e.g Botox, Mesotherapy treatments, etc), there will be no shipping fee as the services will be redeemed at the CLINIC. The shipping charge is only applicable on physical products.

Tax and Duties

For purchases on physical products, import duties tax is not included in shipping charges. Import duties or customs tax is based on your local country’s importation regulations. The CLINIC is not responsible for import duties or customs tax on international shipments. Customs policies vary widely from country to country; therefore, we cannot predict what they will be. Please contact your local customs office for further information.
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Hong Kong
Courier Shipping Cost  Delivery Times
All Orders In-store pick up Free 1 Business Day
Orders over HK$1,000  SF Express Free 2 - 4 Business Days
Orders under HK$1,000  SF Express HK$50 Flat Rate 2 - 4 Business Days

 

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Asia
*Asia includes China, Japan, South Korea, Mongolia, Taiwan, Macau, Cambodia, Brunei, East Timor, Indonesia, Laos, Malaysia, Myanmar, Philippines, Singapore, Thailand, Vietnam, India. 
Courier Shipping Cost  Delivery Times
Orders over HK$1,000 SF Express or UPS 
(or other courier services)
Free 3 - 7 Business Days
Orders under HK$1,000 SF Express or UPS 
(or other courier services)
HK$120 Flat Rate 3 - 7 Business Days
Express Delivery  UPS Express 2 Days Delivery HK$400 2 - 4 Business Days

 

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Rest of the World
Courier Shipping Cost  Delivery Times
Orders over HK$3,000 UPS 
(or other courier services)
Free 7 - 9 Business Days
Orders under HK$3,000 SF Express, UPS 
(or other courier services)
HK$120 Flat Rate 7 - 9 Business Days
Express International Shipping SF Express, UPS 
(or other courier services)
HK$400 2 - 5 Business Days

 

Please read carefully on the terms and conditions before you purchase.