Shipping & Delivery

All orders will be processed within 1 to 2 business days.
For customers who purchase services from our digital shop (e.g Botox, Mesotherapy treatments, etc), there will be no shipping fee as the services will be redeemed at the CLINIC. The shipping charge is only applicable on physical products.

Tax and Duties

For purchases on physical products, import duties tax is not included in shipping charges. Import duties or customs tax is based on your local country’s importation regulations. The CLINIC is not responsible for import duties or customs tax on international shipments. Customs policies vary widely from country to country; therefore, we cannot predict what they will be. Please contact your local customs office for further information.
Hong Kong
Courier Shipping Cost  Delivery Times
All Orders In-store pick up Free 1 Business Day
Orders over HK$1,000  SF Express Free 2 - 4 Business Days
Orders under HK$1,000  SF Express HK$50 Flat Rate 2 - 4 Business Days


Due to COVID-19 restrictions, overseas orders are temporarily suspended until further notice.

Asia Pacific
*Asia Pacific includes China, Indonesia, Japan, Macao SAR, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam, and Australia.
Courier Shipping Cost  Delivery Times
Standard International Shipping SF Express or UPS 
(or other courier services)
HK$220 Flat Rate 3 - 7 Business Days
Express International Shipping UPS Express 2 Days Delivery HK$400 2 - 4 Business Days



Rest of the World (US, Canada) 
Courier Shipping Cost  Delivery Times
Standard International Shipping FedEx
(or other courier services)
HK$600 7 - 9 Business Days
Express International Shipping FedEx 
(or other courier services)
HK$900 2 - 5 Business Days


If the destination is not listed, please contact us for inquiry. Read carefully on the terms and conditions before you purchase.